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Service Centre Agent

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One of our clients, a leader within the retail industry, is seeking to recruit a Service Centre Agent on a full-time basis, based in B'Kara.


Provide product/services information and resolve any emerging problems that customers might face with accuracy and efficiency

Support walk-in customers on a range of telecommunication equipment, providing proactive information that helps customers in their daily requirements.

Manage customer expectations effectively;

Be innovative and proactive when providing solutions, whilst adopting a continuous improvement approach to own knowledge;

Contribute towards the team well-being, through proper channelling of knowledge and skills, and suggestions for process improvement;


Minimum Diploma in technical subject or similar;

Experienced in supporting a range of technical equipment, including mobile phones and other telecommunication devices;

Fluent is spoken English and Maltese

Be expected to work on a shift basis over extended hours.

Clean police conduct 


Able to work following standard operating procedures and tight deadlines.

Meticulous with a keen eye for detail.

Submit application
  • Job reference
  • Country
  • Closing date
  • Primary job focus
    Customer Care / Service
  • Job type
    Full Time
  • Status
    Position Opened
  • Salary: 14000

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