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Application Support Specialist

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One of our clients is seeking to recruit an experienced and aspiring Application Support Specialist on a full-time basis.

Responsibilities:

Support of new applications

Identify recurring application issues and ensure a permanent solution

Communication with end users, provide end user support and training

Prioritise and manage multiple open cases at one time

Document existing and new setups, workflows and procedures

Liaise with vendors to install and test new releases

Troubleshoot simple to complex issues as reported by end users

Analyze existing data and metrics to determine trends and performance

Manage workload and prioritize to accomplish tasks within agreed timeframes

Requirements;

1+ years’ experience in a similar role

SQL scripting and Server Reporting Services (SSRS)

Knowledge of object-oriented and test-driven development concepts

Strong interpersonal and communication skills

Experience with Therefore Document Management System and Prince2 methodologies is a plus

Working knowledge of Jira

Have excellent written and verbal skills in English

Skills:

Meticulous with a keen eye for detail

Excellent problem-solving skills with a can-do attitude

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  • Job reference
    C8813/20
  • Country
    Malta
  • Closing date
    2020-12-31
  • Primary job focus
    Information Technology
  • Job type
    Full Time
  • Status
    Position Opened
  • Salary: 24000 - 30000
address

Malta Office

183 Constitution Street,
Mosta MST 9054, Malta

T : +356 2339 0100

address

Brussels Office

Rond Point Schuman 6
B-1040 Brussels, Belgium

T : +32 2234 7791