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Body Shop Manager

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One of our clients, a leader in the automotive sector, is seeking to recruit a Body Shop Manager on a full-time basis.

Responsibilities:

Strives to meet forecasts goals and objectives of the department

Trains, motivates, and monitors the performance of all body shop employees.

Prepares and administers an annual operating budget for the body shop.

Directs and schedules the work of all body shop employees.

Establishes and maintains good working relationships with customers and  insurance adjusters.

Gives fair estimates on costs and time required for body work.

Follows up on parts department orders to ensure parts availability.

Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.

Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.

Handles customer complaints immediately and according to dealership's guidelines.

Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.

Understands, keeps abreast of and complies with local regulations (OHSA) that affect body shop operations, such as hazardous waste disposal.  Provides necessary training.

Ensures that proper safety equipment is available and being used properly.

Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.

Monitors the maintenance of paint booths, frame straightening equipment, and other large, fixed assets to ensure long-term usage and value.

Keeps abreast of new equipment and tools available and recommends purchases.

Requirements:

2+ years previous experience in all aspects of running a Body Shop and Insurance claims

Knowledge of the body repair processes, and safety procedure required for vehicles.

Excellent communication in written and spoken English and Maltese

Is computer literate

Proven leadership & managerial skills

A strong business acumen with the ability to monitor the production process.

Be Customer Oriented

Skills:

Excellent customer and interpersonal skills

Meticulous with a keen eye for detail

Highly organised with an analytical mind and can-do attitude

Work independently and also as part of a team

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  • Job reference
    C1922/21
  • Country
    Malta
  • Closing date
    2021-10-31
  • Primary job focus
    Customer Care / Service
  • Job type
    Full Time
  • Status
    Position Opened
  • Salary: 23000 - 30000
address

Malta Office

183 Constitution Street,
Mosta MST 9054, Malta

T : +356 2339 0100

address

Brussels Office

Rond Point Schuman 6
B-1040 Brussels, Belgium

T : +32 2234 7791