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One of our clients, a leader in the automotive sector, is seeking to recruit a Rental Sales Agent on a full-time basis.

Responsibilities:

Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer

Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs

Provide excellent customer service in all customer contact situations

Meet all sales and service standards

Complete administrative tasks including daily lists to assist the branch

Communicate via telephone and email in a friendly and helpful manner

Assist branch with returning and turnaround of vehicles as needed

Ask about customer experience, recording feedback to improve future rental experience

Discreetly check incoming vehicles and direct customer to counter for completion of rental

Keep lot organized for ease of access and traffic flow

Requirements:

Minimum of O Level education

1+ year/s customer service or sales experience

Have a valid driver's license with a clean driving record

Basic computer navigation skills and knowledge of Microsoft Office applications

Experience meeting sales quotas or working in highly commissioned positions preferred

Ability to follow defined service and sales processes

Strong verbal and written communication skills in English. Other languages would be an asset.

Ability to manage stressful or unusual situations to maintain good customer service

Ability to work 40 hours per week including day and/or evening hours

Skills:

Excellent customer and interpersonal skills

Meticulous with a keen eye for detail

Work independently and also as part of a team

Strong organizational skills and the ability to multi-task

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